Privacy Policy

Effective Date: July 15, 2025
Last Updated: August 19, 2025

At Beacons Pro, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, platform, and communications.

Information We Collect

We may collect the following categories of information:

Identifiers & Contact Info: name, email address, phone number, company name, account credentials.

Account & Subscription Data: service usage records, billing details, plan type, and subscription history.

Device/Usage Data: IP address, browser type, operating system, pages visited, timestamps, referring/exit pages, and UTM parameters.

Cookies & Tracking Data: cookie identifiers, pixels, tags, and related event data (see Cookies & Tracking below).

Customer Content & Inputs: data you upload or submit when using our services (e.g., forms, integrations, messaging activity).

We collect this data:
(a) directly from you (e.g., when creating an account, subscribing, or contacting support),
(b) automatically through platform usage and analytics tools, and
(c) from service providers that support our operations (hosting, payments, analytics, messaging).

How We Use Your Information

We use your information to:

Provide, operate, and maintain your account and access to our services.

Process payments, billing, and subscription management.

Send important service updates and transactional communications.

Deliver optional promotional messages only if you have opted in (you may opt out anytime).

Improve and personalize our website, platform, and customer support.

Detect, prevent, and respond to fraud, abuse, or security issues.

Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We may share data with service providers (e.g., hosting, payments, analytics, CRM, SMS/email delivery) under agreements that limit their use to our instructions.

AI Messaging & Automated Communications

Beacons Pro may use AI technology and automation to generate or assist in creating communications (such as emails, SMS messages, chat responses, and workflow notifications).

By using our services, you acknowledge and consent that some messages you receive or send through the platform may be AI-generated or AI-assisted.

AI-generated messages are intended to support business communication and customer engagement, but they may not always be error-free.

You remain responsible for reviewing, approving, and ensuring the accuracy and appropriateness of messages sent through your account.

End users who receive messages (your customers or leads) will be informed, when required by law, that messages may be automated or AI-assisted.

You and your contacts may opt out of promotional AI-assisted communications at any time by following opt-out instructions provided in those messages (e.g., replying STOP to SMS).

SMS/MMS & Email Communications

By providing your contact information and opting in, you consent to receive communications from Beacons Pro.

Message frequency varies. Standard message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for help.

Carriers are not liable for delayed or undelivered messages.

Even if you opt out of marketing, we may still send transactional or account-related messages (e.g., billing notices, security alerts).

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our site, analyze usage, improve performance, and (if enabled) measure marketing.

Types of Cookies We Use

Strictly Necessary: For core functions like login, security, and account management.

Performance/Analytics: To understand how users interact with the platform.

Functional: To remember preferences and settings.

Advertising/Targeting (optional): If enabled, these cookies help deliver relevant ads and measure their effectiveness.

Data Examples Collected via Cookies

Cookie/device identifiers

IP address and general location

Events such as logins, clicks, and form submissions

Referrer/UTM parameters

Your Choices

Use our Cookie Preferences banner, if available, to manage consent.

Adjust your browser settings to block or delete cookies.

Opt out of targeted ads at industry pages like optout.aboutads.info or optout.networkadvertising.org.

Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and applicable laws.

Legal Bases for Processing (EEA/UK Visitors)

Where required, we rely on:

Contract: to provide requested services.

Consent: for marketing and non-essential cookies.

Legitimate Interests: for improving services and platform security.

Legal Obligation: to comply with applicable law.

Children’s Privacy

Beacons Pro is not directed to children under 13, and we do not knowingly collect information from them. If you believe we have collected data from a child, please contact us and we will take action.

Data Security

We implement administrative, technical, and physical safeguards to protect personal data (e.g., encryption in transit, access controls). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your data.

Object to or limit processing.

Request data portability.

Withdraw consent (where processing is based on consent).

Opt out of targeted advertising or profiling.

Requests can be made through our contact page (see below). We may verify your identity before fulfilling requests.

California Privacy Notice (CPRA)

Notice at Collection: We collect identifiers, account/subscription data, and internet/usage data for the purposes listed in How We Use Your Information.

Sale/Sharing: We do not sell personal information. Certain advertising cookies/pixels may be considered “sharing” under California law. You may opt out via Cookie Preferences or Global Privacy Control (GPC).

Sensitive Data: We do not use sensitive personal information beyond what is permitted by law.

Rights: California residents may request access, correction, deletion, or opt out of “sharing” for targeted ads.

International Transfers

We are based in the United States. If you access our services from outside the U.S., your information may be transferred and processed in the U.S. and other jurisdictions. Where required, we apply safeguards for such transfers.

Third-Party Links

Our website and platform may link to third-party websites. We are not responsible for their practices and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. Material changes will be posted here and, if required, communicated directly to you.

Contact Us

If you have questions or requests about this Privacy Policy, please contact us at:

Beacons Pro
🌐 Contact Form: beaconspro.com/contact